Claim/Complaint Retrieval

Tender Award Claim/Complaint Retrieval

You can list all Tender Award Claims/Complaints:

GET /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": [
    {
      "status": "claim",
      "documents": [
        {
          "hash": "md5:00000000000000000000000000000000",
          "author": "complaint_owner",
          "title": "Complaint_Attachement.pdf",
          "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=BfmBkBISZqVipkDADvhuCAhfgCcjXli5Kfm%252Bnn0oQubOkU4J2x%2FLi5biA4XoPqgprCMPTPK6L%252BUXUXT6U88gAw%253D%253D",
          "format": "application/pdf",
          "documentOf": "tender",
          "datePublished": "2017-06-12T14:11:41.650204+03:00",
          "id": "2ae37400e7804f87b78df7faaa71f4f1",
          "dateModified": "2017-06-12T14:11:41.650234+03:00"
        }
      ],
      "description": "complaint description",
      "title": "complaint title",
      "author": {
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380 (432) 21-69-30",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "id": "00137256",
          "uri": "http://www.sc.gov.ua/"
        },
        "name": "ДКП «Школяр»",
        "address": {
          "postalCode": "21100",
          "countryName": "Україна",
          "streetAddress": "вул. Островського, 33",
          "region": "м. Вінниця",
          "locality": "м. Вінниця"
        }
      },
      "dateSubmitted": "2017-06-12T14:11:41.870068+03:00",
      "complaintID": "UA-2017-06-12-000001.5",
      "date": "2017-06-12T14:11:41.880951+03:00",
      "type": "claim",
      "id": "ec139df5c9e440c585f3753a980d0adb"
    },
    {
      "status": "claim",
      "description": "complaint description",
      "title": "complaint title",
      "author": {
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380 (432) 21-69-30",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "id": "00137256",
          "uri": "http://www.sc.gov.ua/"
        },
        "name": "ДКП «Школяр»",
        "address": {
          "postalCode": "21100",
          "countryName": "Україна",
          "streetAddress": "вул. Островського, 33",
          "region": "м. Вінниця",
          "locality": "м. Вінниця"
        }
      },
      "dateSubmitted": "2017-06-12T14:11:42.085840+03:00",
      "complaintID": "UA-2017-06-12-000001.6",
      "date": "2017-06-12T14:11:42.085815+03:00",
      "type": "claim",
      "id": "f883a1c422f0431eabcfaf4f55047f11"
    }
  ]
}

And check individual complaint or claim:

GET /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=BfmBkBISZqVipkDADvhuCAhfgCcjXli5Kfm%252Bnn0oQubOkU4J2x%2FLi5biA4XoPqgprCMPTPK6L%252BUXUXT6U88gAw%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-12T14:11:41.650204+03:00",
        "id": "2ae37400e7804f87b78df7faaa71f4f1",
        "dateModified": "2017-06-12T14:11:41.650234+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-06-12T14:11:41.870068+03:00",
    "complaintID": "UA-2017-06-12-000001.5",
    "date": "2017-06-12T14:11:41.880951+03:00",
    "type": "claim",
    "id": "ec139df5c9e440c585f3753a980d0adb"
  }
}

Claim Submission

If tender award is favoriting only one supplier, or in any other viable case, participants can submit Tender Award Claim.

Tender Award Claim Submission (with documents)

At first create a claim. Send POST request with bidder’s access token.

POST /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints?acc_token=a7b8e92d1ceb4d51a6768ef35f009bbf HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 775
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb

{
  "access": {
    "token": "99e1835f3c0242f888a5342b5ef5f6d0"
  },
  "data": {
    "status": "draft",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "complaintID": "UA-2017-06-12-000001.5",
    "date": "2017-06-12T14:11:41.441177+03:00",
    "type": "claim",
    "id": "ec139df5c9e440c585f3753a980d0adb"
  }
}

Then upload necessary documents:

POST /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb/documents?acc_token=99e1835f3c0242f888a5342b5ef5f6d0 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 339
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=kQ0xQSSWrBRz2SIqv8cVjLpPiYLlSVVXdEunhKPu6wMO4ccQ0nLcjuksXhjeV4pT5CMjB6X0WJp%2BV7uYhKCBAA%3D%3D",
    "title": "Complaint_Attachement.pdf",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb/documents/2ae37400e7804f87b78df7faaa71f4f1

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "author": "complaint_owner",
    "title": "Complaint_Attachement.pdf",
    "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=BfmBkBISZqVipkDADvhuCAhfgCcjXli5Kfm%252Bnn0oQubOkU4J2x%2FLi5biA4XoPqgprCMPTPK6L%252BUXUXT6U88gAw%253D%253D",
    "format": "application/pdf",
    "documentOf": "tender",
    "datePublished": "2017-06-12T14:11:41.650204+03:00",
    "id": "2ae37400e7804f87b78df7faaa71f4f1",
    "dateModified": "2017-06-12T14:11:41.650234+03:00"
  }
}

Submit tender award claim:

PATCH /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb?acc_token=99e1835f3c0242f888a5342b5ef5f6d0 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 29
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=BfmBkBISZqVipkDADvhuCAhfgCcjXli5Kfm%252Bnn0oQubOkU4J2x%2FLi5biA4XoPqgprCMPTPK6L%252BUXUXT6U88gAw%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-12T14:11:41.650204+03:00",
        "id": "2ae37400e7804f87b78df7faaa71f4f1",
        "dateModified": "2017-06-12T14:11:41.650234+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-06-12T14:11:41.870068+03:00",
    "complaintID": "UA-2017-06-12-000001.5",
    "date": "2017-06-12T14:11:41.880951+03:00",
    "type": "claim",
    "id": "ec139df5c9e440c585f3753a980d0adb"
  }
}

Tender Award Claim Submission (without documents)

You can submit claim that does not need additional documents:

POST /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints?acc_token=a7b8e92d1ceb4d51a6768ef35f009bbf HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 794
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim",
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/f883a1c422f0431eabcfaf4f55047f11

{
  "access": {
    "token": "1df3dc16dad142c59cd0cb77db5c6886"
  },
  "data": {
    "status": "claim",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-06-12T14:11:42.085840+03:00",
    "complaintID": "UA-2017-06-12-000001.6",
    "date": "2017-06-12T14:11:42.085815+03:00",
    "type": "claim",
    "id": "f883a1c422f0431eabcfaf4f55047f11"
  }
}

Claim’s Answer

Answer to resolved claim

PATCH /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb?acc_token=010d1e7aa80d4e099f2040d2c96a606a HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 442
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "answered",
    "resolutionType": "resolved",
    "tendererAction": "Виправлено неконкурентні умови",
    "resolution": "Виправлено неконкурентні умови"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "answered",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=BfmBkBISZqVipkDADvhuCAhfgCcjXli5Kfm%252Bnn0oQubOkU4J2x%2FLi5biA4XoPqgprCMPTPK6L%252BUXUXT6U88gAw%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-12T14:11:41.650204+03:00",
        "id": "2ae37400e7804f87b78df7faaa71f4f1",
        "dateModified": "2017-06-12T14:11:41.650234+03:00"
      }
    ],
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "resolutionType": "resolved",
    "type": "claim",
    "title": "complaint title",
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-06-12T14:11:42.472660+03:00",
    "tendererActionDate": "2017-06-12T14:11:42.472688+03:00",
    "dateSubmitted": "2017-06-12T14:11:41.870068+03:00",
    "complaintID": "UA-2017-06-12-000001.5",
    "date": "2017-06-12T14:11:42.487524+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "ec139df5c9e440c585f3753a980d0adb"
  }
}

Satisfied Claim

Satisfying resolution

PATCH /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/ec139df5c9e440c585f3753a980d0adb?acc_token=99e1835f3c0242f888a5342b5ef5f6d0 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 51
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": true
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/0de176d055104ab09bb07f8c9d5e9a85?KeyID=c33983f9&Signature=BfmBkBISZqVipkDADvhuCAhfgCcjXli5Kfm%252Bnn0oQubOkU4J2x%2FLi5biA4XoPqgprCMPTPK6L%252BUXUXT6U88gAw%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-12T14:11:41.650204+03:00",
        "id": "2ae37400e7804f87b78df7faaa71f4f1",
        "dateModified": "2017-06-12T14:11:41.650234+03:00"
      }
    ],
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "resolutionType": "resolved",
    "type": "claim",
    "title": "complaint title",
    "satisfied": true,
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-06-12T14:11:42.472660+03:00",
    "tendererActionDate": "2017-06-12T14:11:42.472688+03:00",
    "dateSubmitted": "2017-06-12T14:11:41.870068+03:00",
    "complaintID": "UA-2017-06-12-000001.5",
    "date": "2017-06-12T14:11:42.809545+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "ec139df5c9e440c585f3753a980d0adb"
  }
}

Disagreement with decision

PATCH /api/2.3/tenders/03461a7a11b24926a1882f544f5b19d7/awards/72a4d40debe940eea7407530731d9398/complaints/f883a1c422f0431eabcfaf4f55047f11?acc_token=1df3dc16dad142c59cd0cb77db5c6886 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 52
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": false
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "description": "complaint description",
    "title": "complaint title",
    "resolutionType": "resolved",
    "type": "claim",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "satisfied": false,
    "dateAnswered": "2017-06-12T14:11:43.043510+03:00",
    "dateSubmitted": "2017-06-12T14:11:42.085840+03:00",
    "complaintID": "UA-2017-06-12-000001.6",
    "date": "2017-06-12T14:11:43.285046+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "f883a1c422f0431eabcfaf4f55047f11"
  }
}