Отримання інформації про звернення/скарги

Отримання інформації про вимоги/скарги на умови закупівлі

Ви можете отримати список всіх вимог/скарг на умови закупівлі:

GET /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": [
    {
      "status": "claim",
      "documents": [
        {
          "hash": "md5:00000000000000000000000000000000",
          "author": "complaint_owner",
          "title": "Complaint_Attachement.pdf",
          "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=HVXI2lfBb%252BTHfNMrSh%2F0cH0hv3YYQ032UDnmB2%252Bu4ntVsOJcqAhScdCfpjFxBUnKOMBTS1co3W35T972IxdpBA%253D%253D",
          "format": "application/pdf",
          "documentOf": "tender",
          "datePublished": "2017-07-25T17:36:50.767640+03:00",
          "id": "8ebcc96606e941bc89d601c3d11270d1",
          "dateModified": "2017-07-25T17:36:50.767661+03:00"
        }
      ],
      "description": "complaint description",
      "title": "complaint title",
      "dateSubmitted": "2017-07-25T17:36:50.813612+03:00",
      "complaintID": "UA-2017-07-25-000001.1",
      "date": "2017-07-25T17:36:50.815647+03:00",
      "type": "claim",
      "id": "3b36519c7e994663a75935a29c0ddbcf"
    },
    {
      "status": "claim",
      "description": "complaint description",
      "title": "complaint title",
      "dateSubmitted": "2017-07-25T17:36:50.854956+03:00",
      "complaintID": "UA-2017-07-25-000001.2",
      "date": "2017-07-25T17:36:50.854942+03:00",
      "type": "claim",
      "id": "3382f6727fc94edc947ff016fcedad11"
    }
  ]
}

Або перевірити окрему скаргу чи вимогу:

GET /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=HVXI2lfBb%252BTHfNMrSh%2F0cH0hv3YYQ032UDnmB2%252Bu4ntVsOJcqAhScdCfpjFxBUnKOMBTS1co3W35T972IxdpBA%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:50.767640+03:00",
        "id": "8ebcc96606e941bc89d601c3d11270d1",
        "dateModified": "2017-07-25T17:36:50.767661+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "dateSubmitted": "2017-07-25T17:36:50.813612+03:00",
    "complaintID": "UA-2017-07-25-000001.1",
    "date": "2017-07-25T17:36:50.815647+03:00",
    "type": "claim",
    "id": "3b36519c7e994663a75935a29c0ddbcf"
  }
}

Подання вимоги

Якщо умови закупівлі сприятливі лише для одного постачальника або при будь-якому іншому серйозному порушенні, будь-який зареєстрований користувач може подати вимогу про виправлення умов закупівлі.

Подання вимоги про виправлення умов закупівлі (з документами)

Спочатку створимо вимогу:

POST /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 775
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf

{
  "access": {
    "token": "6c52536fdb1b4e0a83ce6b486d2cfd0c"
  },
  "data": {
    "status": "draft",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "complaintID": "UA-2017-07-25-000001.1",
    "date": "2017-07-25T17:36:50.723953+03:00",
    "type": "claim",
    "id": "3b36519c7e994663a75935a29c0ddbcf"
  }
}

Потім завантажте документи:

POST /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf/documents?acc_token=6c52536fdb1b4e0a83ce6b486d2cfd0c HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 341
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=FiD0BzQgpK6kcZJ5gTBrEkKGKg5QNTNvt3gt%2Fcjbjt5mbmz5BG7l8wTSIKTC4%2Bh2HXjF3WQ7pnRjOwL42gRlBA%3D%3D",
    "title": "Complaint_Attachement.pdf",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf/documents/8ebcc96606e941bc89d601c3d11270d1

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "author": "complaint_owner",
    "title": "Complaint_Attachement.pdf",
    "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=HVXI2lfBb%252BTHfNMrSh%2F0cH0hv3YYQ032UDnmB2%252Bu4ntVsOJcqAhScdCfpjFxBUnKOMBTS1co3W35T972IxdpBA%253D%253D",
    "format": "application/pdf",
    "documentOf": "tender",
    "datePublished": "2017-07-25T17:36:50.767640+03:00",
    "id": "8ebcc96606e941bc89d601c3d11270d1",
    "dateModified": "2017-07-25T17:36:50.767661+03:00"
  }
}

Подамо вимогу про виправлення умов закупівлі:

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf?acc_token=6c52536fdb1b4e0a83ce6b486d2cfd0c HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 29
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=HVXI2lfBb%252BTHfNMrSh%2F0cH0hv3YYQ032UDnmB2%252Bu4ntVsOJcqAhScdCfpjFxBUnKOMBTS1co3W35T972IxdpBA%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:50.767640+03:00",
        "id": "8ebcc96606e941bc89d601c3d11270d1",
        "dateModified": "2017-07-25T17:36:50.767661+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "dateSubmitted": "2017-07-25T17:36:50.813612+03:00",
    "complaintID": "UA-2017-07-25-000001.1",
    "date": "2017-07-25T17:36:50.815647+03:00",
    "type": "claim",
    "id": "3b36519c7e994663a75935a29c0ddbcf"
  }
}

Подання вимоги про виправлення умов закупівлі (без документів)

Ви можете подати скаргу, що не потребує додаткових документів:

POST /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 794
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim",
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3382f6727fc94edc947ff016fcedad11

{
  "access": {
    "token": "463edbad1cd743ad842e367ec778d835"
  },
  "data": {
    "status": "claim",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-07-25T17:36:50.854956+03:00",
    "complaintID": "UA-2017-07-25-000001.2",
    "date": "2017-07-25T17:36:50.854942+03:00",
    "type": "claim",
    "id": "3382f6727fc94edc947ff016fcedad11"
  }
}

Відповідь на вимогу

Відповідь на вирішену вимогу

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf?acc_token=e96bd05708744828a13d48aa6e282cb9 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 442
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "answered",
    "resolutionType": "resolved",
    "tendererAction": "Виправлено неконкурентні умови",
    "resolution": "Виправлено неконкурентні умови"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "answered",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=HVXI2lfBb%252BTHfNMrSh%2F0cH0hv3YYQ032UDnmB2%252Bu4ntVsOJcqAhScdCfpjFxBUnKOMBTS1co3W35T972IxdpBA%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:50.767640+03:00",
        "id": "8ebcc96606e941bc89d601c3d11270d1",
        "dateModified": "2017-07-25T17:36:50.767661+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "resolutionType": "resolved",
    "type": "claim",
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-07-25T17:36:50.937282+03:00",
    "tendererActionDate": "2017-07-25T17:36:50.937311+03:00",
    "dateSubmitted": "2017-07-25T17:36:50.813612+03:00",
    "complaintID": "UA-2017-07-25-000001.1",
    "date": "2017-07-25T17:36:50.939736+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "3b36519c7e994663a75935a29c0ddbcf"
  }
}

Задовільнена вимога

Рішення про задовільнення вимоги

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3b36519c7e994663a75935a29c0ddbcf?acc_token=6c52536fdb1b4e0a83ce6b486d2cfd0c HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 51
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": true
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/a6eda494834f49f884bc2202b833eb9f?KeyID=1a1ebb61&Signature=HVXI2lfBb%252BTHfNMrSh%2F0cH0hv3YYQ032UDnmB2%252Bu4ntVsOJcqAhScdCfpjFxBUnKOMBTS1co3W35T972IxdpBA%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-07-25T17:36:50.767640+03:00",
        "id": "8ebcc96606e941bc89d601c3d11270d1",
        "dateModified": "2017-07-25T17:36:50.767661+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "resolutionType": "resolved",
    "type": "claim",
    "satisfied": true,
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-07-25T17:36:50.937282+03:00",
    "tendererActionDate": "2017-07-25T17:36:50.937311+03:00",
    "dateSubmitted": "2017-07-25T17:36:50.813612+03:00",
    "complaintID": "UA-2017-07-25-000001.1",
    "date": "2017-07-25T17:36:50.991383+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "3b36519c7e994663a75935a29c0ddbcf"
  }
}

Незгода з рішенням

PATCH /api/2.3/tenders/6e33b56945624315afece8e75af7193c/complaints/3382f6727fc94edc947ff016fcedad11?acc_token=463edbad1cd743ad842e367ec778d835 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 52
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": false
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "description": "complaint description",
    "title": "complaint title",
    "resolutionType": "resolved",
    "type": "claim",
    "satisfied": false,
    "dateAnswered": "2017-07-25T17:36:51.045464+03:00",
    "dateSubmitted": "2017-07-25T17:36:50.854956+03:00",
    "complaintID": "UA-2017-07-25-000001.2",
    "date": "2017-07-25T17:36:51.100829+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "3382f6727fc94edc947ff016fcedad11"
  }
}